Robertson Saxton Primrose Dunn - Our Story

 

Robertson Saxton Primrose Dunn originated from the decision of two long term friends, Bruce Robertson and Jeremy Saxton, to merge their individual legal practices.

In 1992 Bruce relocated his very successful sole practice from his inner-city terrace to North Sydney where Jeremy shared somewhat ancient premises with Primrose & Dunn Solicitors. A year later, following Max Primrose’s decision to retire, Ted Dunn graciously agreed to join forces and lend his firms name (and fifty years of reputation and experience) to form Robertson Saxton Primrose Dunn.

We do not have a mission statement but we do have an ethos. We are a profession, not merely a business. While everyone should be properly remunerated, we find our motivation in looking after our clients rather than maximizing profit. We claim no monopoly on this ethos- it is widespread amongst our friends and colleagues in the profession, but we believe it is worth articulating.

We use our skill and experience in an endeavor to deliver cost effective, focused and client oriented legal advice. Whether you are a first time client or have been a loyal long term client, we will do all we can to ensure that your legal objectives are addressed in a timely and proficient manner. Client satisfaction is of the utmost importance to us and we  always welcome your feedback .  

Here is a snapshot of some of that feedback:

Testimonials

Just received your message which is great news.  Many thanks to you and your colleagues for doing a superb job - it's greatly appreciated.  I'll be in touch again soon but just wanted to say a big thank you and well done.

(Richard – sale of property)

Susan was always on the ball, completely on top of everything. She handled the sale with intelligence and precision, and kept me informed of what was going on throughout the process. I found her courteous, responsive and helpful. There was also an instance where I attended an auction at short notice and she arranged the strata reports and provided valuable, helpful advice very quickly. Susan is very professional and efficient. I will be purchasing another unit next year and will be sure to use her services again. Thank you.

(Daniel – sale of residential property)

Thank you also for your very efficient and amiable service.  I will have no hesitation working with you again or recommending you to friends and colleagues.  

(Paul – new (nuanced) Will)

The letter is perfect... and reads really fair, clear and professional with a positive tone I admire your work Kate and I'm very grateful to have such a wonderful positive assertive lawyer.

(N - family law matter)

Just wanted to say a big thank you for all the time and effort you put into this matter and all the support you gave us over the past two years.  We really appreciate it.  We are thankful that it is almost all over.

(M & S - District Court civil matter)

You were professional ,efficient , personable and sensitive.   Thank you Kate for quality customer service.

(E -  family law matter)

Thank you for all you have done, not just today but throughout this whole time. You are always so good at sorting everything out and I appreciate your patience and compassion and all your ongoing hard work and long hours.

(E – family law matter)

Thanks for the excellent service and advice throughout this process. I genuinely appreciate all you have done.

(W – family law matter)

It was a pleasure to meet you and I just want to thank you for seeing Sue and myself at such short notice and for arranging the exchange so quickly.

(Scott & Sue – purchase of residential property)

Hello John, I just wanted to thank you for every bit of advice and help you gave me. My stress levels went right down after making contact with you and it made a very difficult ordeal much easier.

(D – Employment Advice)

I am writing to express our thanks and appreciation for some recent legal assistance we received from your company, in particular from Jonathon Davis. I would like you all to know that your company is well represented by Jonathon. He is professionally skilled, endlessly patient with clients who are unfamiliar with legal situations, and always with a polite and friendly manner.

(L- police matter)

Hi Bruce, I just wanted to thank you so much for coming to the hospital so we could all sign the documentation. You are so generous and gracious with your time. We all really appreciated your thoughtfulness.

(Sharyn – wills)

This is the fourth transaction that Vicky has managed for us. We have found her services to be of the highest standard. She is very helpful, competent and timely. She is also very polite and customer focused. We thank her and compliment you and your team for managing these processes very efficiently for us.

(Sandeep – sale of residential property)

Thank you very much for the moral support and assistance provided over this difficult time.

(T – dispute)

Thank you for coming to the rescue last week and taking on R’s case at such short notice. It was quite a relief to know he was in such good hands, and he is happy with the outcome.

(R – apprehended violence order)

THANK YOU SO MUCH BRUCE! You are an absolute pleasure to deal with.

(Helen – conveyancing)

From all my family I would like to thank the team at RSPD for the great work performed throughout 2010 my matter of interest. The work undertaken by Jonathon was excellent. His advice, control of the matter and feel for the ultimate outcome was always on the mark. We couldn’t have been more impressed with his work. Your firm’s professionalism and support is greatly appreciated.

(Trevor)

Your devotion to the task, particularly late on Christmas Eve, will never be forgotten.

(Robert, Karen, Ben & Kate)

Dad has informed me that everything has finally gone through and its all sorted. I just wanted to thank you so much for all of your help. Its been a revolting experience and I really appreciate the way you have worked so hard to fight this battle for me… the fight had all been taken from me, so it meant a lot that you could take it all on. A HUGE thank you for all your time and effort.

(Emma)

Thanks for going out of your way to help me over the last week. I really do appreciate the fact that you moved things along so quickly and were willing to run all over Sydney yesterday had it been needed.

(David)

Once again many thanks for all your assistance in acting on our behalf in the recent sale and settlement of the properties at Mona Vale and Newport. The whole thing went very smoothly and we greatly appreciated the part that you both played in all of this. We would have no hesitation in recommending Robertson Saxton Primrose Dunn to any of our family or friends who need similar services.

(Paul – sale & purchase of residential properties)

Thank you for all your fantastic work!!  I had some doubts we were going to get there at one stage! Brilliantly done.

(Simon – complicated purchase and lease back)

 

 


.. ...© RSPD 2013